Welcome to The PepperBirds (“we”, “us”, “our”, “The PepperBirds”). These Terms & Conditions (“Terms”) govern your use of our website https://thepepperbirds.com (the “Website”) and any services, content, or products offered through or in association with the Website. By accessing or using the Website, you (“you”, “user”, “visitor”, “customer”) agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
1. Use of the Website
1.1. You must be at least [18] years old (or the age of majority in your jurisdiction) to use the Website.
1.2. You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not use the Website in any way that could damage, disable, overburden, or impair the Website, or interfere with any other user’s enjoyment of it.
1.3. We reserve the right to refuse service, terminate accounts or access, remove or edit content, or cancel orders at our sole discretion.
2. Account & Registration (if applicable)
2.1. If you register for an account (“Account”) on the Website, you must provide accurate, complete and current information.
2.2. You’re responsible for maintaining the confidentiality of your password and for all activity that occurs under your Account. You must notify us immediately if you suspect unauthorized use.
2.3. We have the right to suspend or terminate your Account or access to the Website for violating these Terms.
3. Products / Services
3.1. The Website may offer products or services for sale (“Products/Services”). All descriptions, pricing, availability, and other details are subject to change without notice.
3.2. We take reasonable care to ensure that the Products/Services displayed are accurate. However, we do not warrant that descriptions, colours, sizes, graphics, or other content are error-free.
3.3. We reserve the right to limit quantities, refuse orders, or cancel orders after acceptance. If your order is cancelled after payment, we will promptly refund you.
4. Payment & Shipping (if applicable)
4.1. You agree to pay all fees or charges incurred in connection with your purchase of our Products/Services at the rates in effect when the charges were incurred.
4.2. Unless otherwise stated, payment must be made at the time of purchase using a valid payment method.
4.3. Shipping and delivery times are estimates only. We are not liable for delays caused by carriers or external factors beyond our control.
4.4. Risk of loss and title for Products pass to you upon our delivery to the carrier (or as otherwise required by applicable law).
5. Returns, Refunds & Cancellations
5.1. Our refund, return or cancellation policy is governed by our separate policy [link if available] (“Refund Policy”). Please review that policy before making a purchase.
5.2. Unless otherwise stated in the Refund Policy, we reserve the right to refuse refunds or returns in accordance with applicable law.
6. Intellectual Property
6.1. All content on the Website — including text, graphics, logos, images, audio or video materials — is our property or the property of our licensors, and is protected by copyright, trademark and other intellectual property laws.
6.2. You may not reproduce, distribute, modify, create derivative works of, publicly display or perform, republish, download, transmit or store any of the Website content without our prior written consent.
7. User-Generated Content (if applicable)
7.1. If you post comments, reviews, or other content on the Website (“User Content”), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute and display such User Content.
7.2. You represent and warrant that you own or otherwise control all rights in the User Content and that posting it does not violate these Terms or any laws or third-party rights.
7.3. We may remove or refuse to publish any User Content at our sole discretion.
8. Prohibited Conduct
Without limiting other provisions of these Terms, you agree you will not:
- use the Website for any unlawful purpose;
- impersonate any person or entity or falsely indicate your affiliation with any person or entity;
- interfere with or disrupt the Website’s servers or networks;
- transmit any viruses, worms, defects, Trojan horses, or other items of a destructive nature;
- use any robot, spider, crawler or other automatic device to monitor or copy the Website without our prior written permission;
- attempt to gain unauthorized access to any portion of the Website or other systems or networks connected to the Website.
9. Disclaimers & Limitation of Liability
9.1. The Website, Products/Services and all content are provided on an “as-is” and “as-available” basis. We make no representations or warranties of any kind, whether express or implied, about the Website’s operation or the accuracy, completeness, reliability or suitability of the content.
9.2. To the fullest extent permitted by law, we disclaim all implied warranties, including but not limited to merchantability, fitness for a particular purpose, non-infringement and any warranties arising out of course of dealing or usage of trade.
9.3. To the fullest extent permitted by law, neither we nor our affiliates, officers, directors, employees or agents shall be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or business opportunities arising out of or in connection with your use of the Website or Products/Services.
9.4. If applicable law limits or prohibits exclusion or limitation of certain liabilities, then those limitations will not apply.
10. Indemnification
You agree to indemnify, defend and hold harmless The PepperBirds and its affiliates, officers, directors, employees and agents from and against any claims, liabilities, damages, losses or costs (including reasonable legal fees) arising out of or in any way connected with:
- your access to or use of the Website;
- your breach of these Terms;
- your violation of any rights of a third-party.
11. Third-Party Links & Services
11.1. The Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for those third-party sites or their content.
11.2. Use of any third-party website or service is at your own risk and you should review that third party’s terms before using it.
12. Governing Law & Dispute Resolution
12.1. These Terms and any dispute arising out of or relating to them shall be governed by and construed in accordance with the laws of [Country/State—insert your jurisdiction, e.g., Pakistan, Punjab] without regard to its conflict of laws provisions.
12.2. You and we agree that any legal action or proceeding arising under these Terms must be brought exclusively in the courts of [City/Province, Country].
12.3. If any provision of these Terms is found to be invalid or unenforceable under applicable law, it shall not affect the remainder of these Terms, which shall remain in full force and effect.
13. Changes to Terms
We reserve the right to modify or replace these Terms at any time (for example, to reflect changes to our business, legal requirements, or technology). If we make changes, we will update the “Last updated” date at the top of this page and post the modified Terms on the Website. Your continued use of the Website after changes become effective constitutes acceptance of the revised Terms.
14. Severability & Waiver
14.1. If any provision of these Terms is held to be invalid or unenforceable, that provision will be struck out and the rest of the Terms will continue in full force and effect.
14.2. Our failure to enforce any right or provision under these Terms will not constitute a waiver of that right or provision.